KYC & AML Policy
Prior to funding or initiating withdrawals, each System 73 account undergoes verification. This section outlines our verification procedures, which document types we recognize, expected timelines, and your associated responsibilities.
- Identity checks on every account
- Documents handled confidentially
- Ongoing transaction monitoring
On this page
- What KYC means
- Why verification is required
- What AML means
- Verification steps
- Your obligations
- Why a check can fail
- How long it takes
- Accepted documents
- Ongoing monitoring
- Questions
What "Know Your Customer" means
Know Your Customer (KYC) represents the established procedure through which financial institutions authenticate that a customer is a legitimate, identifiable individual, and that information supplied during signup is truthful.
In practice, KYC at System 73 means we collect and confirm a small set of basic facts about you: your full legal name, your date of birth, your country of residence, your contact details and the payment method you intend to use. We compare the details you typed into the sign-up form with the details shown on the documents you upload.
What we do not do
We do not solicit your internet banking credentials, complete card security code, or device access permissions. Our personnel will never ask for these items. Any communication requesting them does not originate from us and should be reported using the complaint channel.
Why verification is required
- 01
Legal obligation
Services that hold or transmit client funds are generally required to identify their clients before providing the service. This is not optional and applies to every account without exception.
- 02
Protecting your money
Verification ties an account to one identifiable owner. It makes account takeover far harder, and it means withdrawals can only be sent back to a payment method proven to belong to you.
- 03
Keeping the platform clean
Screening keeps sanctioned parties and anonymous shell activity off the platform, which protects every other client using it.
- 04
Faster payouts later
Once an account receives upfront verification, it bypasses screening at the withdrawal stage, eliminating delays when they matter most.
What "anti-money laundering" means
Anti-money laundering (AML) is the set of internal controls a financial service uses to prevent its platform from being used to move the proceeds of crime, to finance illegal activity, or to disguise the true origin of funds.
AML procedures extend beyond initial identification verification. They encompass account risk assessment, export restrictions and public figure screening, caps on irregular deposit sources, documentation retention, internal notification of suspect conduct and, when mandated by relevant regulations, notification to regulatory bodies.
Should AML requirements and customer requests be at odds, AML requirements prevail. This may result in transaction postponement, a call for supplementary identification, or account limitations until resolution occurs.
The verification steps
- 01
Register
Create the account with your real legal name, date of birth, country of residence, email and phone number. Details that do not match your documents are the most common cause of delay.
- 02
Confirm contact details
Confirm your email address and, where requested, your phone number. This proves the contact channels belong to you.
- 03
Upload your identity document
Upload the pages that carry your photograph and personal data. Some checks include a short liveness or selfie step to confirm the document belongs to the person holding it.
- 04
Upload proof of address
Provide a current acceptable document under your name at your registered residence.
- 05
Confirm the payment method
Provide proof of the instrument you will use to fund and to receive withdrawals.
- 06
Screening and review
The compliance department evaluates the submission, performs mandatory risk and export screenings, and either confirms the account or requests amendments.
- 07
Confirmation
You receive a notification once the account status changes. The current status is always visible in the verification area of your account.
Your obligations
- Give accurate, current and complete information, and keep it up to date.
- Use only your own funds and your own payment instruments - never someone else's.
- Keep one account only, and keep your credentials private.
- Provide requested documentation within the timeframe specified in the notice.
- Tell us promptly if you change country of residence, legal name or payment method.
- Report any suspected unauthorised access to your account immediately.
Submitting falsified or altered documents is a serious matter. It leads to closure of the account and, where applicable law requires, notification of the competent authority.
Why a check can be rejected
A denial typically reflects a document defect, not a personal determination. Generally, you may resubmit and obtain approval on your subsequent attempt.
| Reason | How to fix it |
|---|---|
| Image blurred, cropped or glare-covered | Photograph in bright conditions, position flat against a contrasting background, ensure all edges are visible. |
| Document expired | Upload a currently valid document. |
| Personal details or birth date do not correspond with the account information | Update the account information, or supply verification of a legitimate name modification. |
| Address verification document is expired or not registered under your name | Provide a recent qualifying document issued to you at your registered address. |
| Payment method belongs to a third party | Use an instrument in your own name - third-party funding is not accepted. |
| File edited, cropped to hide data, or a screenshot of a screen | Furnish an unaltered scanned copy or file in PDF format. |
| Residence in an excluded jurisdiction | Account setup is not permitted; consult our regulatory information page for details. |
If a decision is unclear to you, contact support and ask for the reason. Where the law permits us to explain, we will.
How long a check takes
Most complete submissions are reviewed within a few hours to a couple of business days. Files that need a second look, a translation or an additional document can take longer.
Review times depend on volume, on the quality of the uploads and on whether any additional screening is triggered. The processing window that applies to your account, together with the current status of each document, is shown in your account area - that published figure is the one to rely on, not any figure quoted elsewhere.
- Legible, whole, unaltered documents receive speedier assessment.
- Submissions made beyond regular office hours are processed when business resumes.
- Enhanced review, where required, adds time and is communicated to you.
Which documents are accepted
We ask for up to three categories of document. Files should be colour images or PDFs, fully in frame, unedited, with all four corners and all text legible.
1. Identity document
A government-issued document that shows your photograph, full name, date of birth, document number and expiry date. Commonly accepted types are a passport, a national identity card, or a driving licence where it is issued as a photographic identity document. The document must be valid and not expired.
2. Proof of address
A current document, customarily from the preceding several months, displaying your full name and current residence address matching your registered address. Examples include a utility invoice, a financial institution or credit card invoice, a regional levy or administrative correspondence, or a formal notice from a public sector office. Mailbox addresses and residences registered under other parties cannot be used.
3. Proof of payment method
Evidence that the funding instrument belongs to you. For a card, that is normally an image of the card showing your name, the first six and last four digits and the expiry date, with the remaining digits and the security code covered. For a transfer from a bank account, that is a statement or confirmation in your name showing the account identifier. For an electronic wallet, a screenshot of the account profile showing your name and the account identifier.
Formats and file size
Upload limits, accepted file types and any additional document requests are shown in the verification area of your account. Documents in a language other than the account language may require a translation; the compliance team will tell you if that applies.
Ongoing transaction monitoring
Verification is not a one-time event. Accounts and transactions are monitored for as long as the relationship lasts.
What is monitored
Account activity patterns, replacement of payment methods, relocation or communication changes, conduct that diverges from your initial profile, and any activity marked by our detection protocols.
What can happen as a result
- A request for refreshed documents or an explanation of the source of funds.
- A momentary suspension of a particular transaction during examination.
- Adjustment of the limits published in your account.
- Restriction or closure of the account where the law requires it.
Records
Identification data and transaction records are retained for the period required by applicable law after the relationship ends, and are handled in line with our Privacy Policy. Applicable regulations may restrict notification to the client regarding such a report.
Where to ask questions
If anything on this page is unclear, or you want to know the exact status of your own verification, ask us before uploading again.
Who reviews my documents?
A certified compliance officer. Materials are maintained in secured repositories, with entry granted exclusively to employees performing the verification.
Can I start before I am verified?
You can register and explore the account, but funding, trading and withdrawals depend on the verification status published in your account.
Do I have to verify again later?
Possibly. Documents expire, addresses change and periodic refresh is a normal part of AML compliance. We will contact you if a refresh is needed.
How do I contact the compliance team?
Use the contact route on our contact page and mention "KYC" or "verification" in your message, together with the email address on your account. Please do not send document images by unsecured channels - upload them in the account area instead.
Get verified once, cleanly
Roughly 9 in 10 delays arise from: an unclear or pixelated image, an expired or invalid address verification, and a payment source under another individual's name. Addressing these typically results in successful verification on the first submission.
Need help with a document?
Our support team can tell you exactly which file was rejected and why.
- Check the verification area of your account first.
- Please reach out to our support team using the email address associated with your account.
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